Department: Sanders Perry
Please let us know immediately if you receive any defective or damaged products. We will refund or exchange your purchase. We will cover the shipping cost as well.

You can return or exchange your Sanders Perry orders within 14 days of the arrival if the items are unopened. Please note that you will be responsible for the shipping in this case.

Please call/email us before sending any products back to us. We will inform you the process. Please note that we might not be able to refund or exchange your items if you have not done this step. So please call/email us first.

If your order is returned to us due to any problems on your side (i.e. address change, moved, absence, etc.) we will arrange another shipment. However, you will be responsible for the shipping cost in this case.

Department: Juicer
Each juicer manufacture we introduce at this site has a different return/exchange policy. So please contact us first if you would like to return/exchange your juicer order.

If your order was damaged or defective at the time of arrival, please let the carrier know about it immediately and get a report from them. You might need the information when you return/exchange your item.

Please do not discard any documents that came with your item.

Please call/email us before sending any products back to us. We will inform you the process. Please note that we might not be able to refund or exchange your items if you have not done this step. So please call/email us first.

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